Last Updated November 7, 2020
What is Personal Information?
What Personal Information do we collect from the people that visit our website?
When filling out a contact form or creating an account on our website, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, or other details to help you with your experience.
When do we collect information?
We collect information from you when you fill out a contact form or enter information on our site. The information we collect includes information (including Personal Information) provided by you directly, such as information that you provide by filling in forms on our website, information requested from you when you report a problem with our website, and records and copies of your correspondence (including email addresses), if you contact us. We may request that you voluntarily supply us with information, including Personal Information, so that we may enhance your visit or follow up with you after your visit. Whether you provide any information is entirely up to you.
Additionally, when you use our website, we may automatically collect certain information, such as your device type and Internet Protocol address, your operating system, the browser type, the address of a referring website, your activity on the website, device ID for your mobile device, and information about your use and activity through the website collected through cookies, web beacons, and other tracking technologies. The information we collect automatically is statistical data and does not include Personal Information, but we may maintain it or associate it with Personal Information we collect in other ways or receive from third parties. It helps us to improve our website and to deliver a better and more personalized service. We treat this information as Personal Information only if we combine it with or link it to any of the Personal Information mentioned above. Otherwise, it is used in the aggregate only.
What are cookies and web beacons and how are they used?
Our website, like many other commercial web sites, may utilize a standard technology called “cookies” to collect information about how our site is used. Cookies were designed to help a web site operator determine that a particular user had visited the site previously and thus save and remember any preferences that may have been set while the user was browsing the site. Cookies are small strings of text that web sites can send to your browser. Cookies cannot retrieve any other data from your hard drive or obtain your e-mail address. If you are simply browsing one of our information sites, a cookie may be used to identify your browser as one that has visited the site before.
Pages of our the website may also contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit us, for example, to count users who have visited those pages or opened an email and for other related statistics (for example, recording the popularity of certain content and verifying system and server integrity).
How do we use your information?
We may use the information we collect from you when you register, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To present our website and its contents to you
To provide you with information, products, or services that you request from us
To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested
To improve our website in order to better serve you
To allow us to better service you in responding to your customer service requests, including to investigate and address your concerns and monitor and improve our responses
To follow up after correspondence (email or phone inquiries)
To notify you about changes to our products or services we offer or provide though our website
To help maintain the safety, security, and integrity of our business, services, products, databases and other technology assets
For testing, research, analysis, and product development, including to develop and improve our products and services
To fulfill any other purpose for which you provide it
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by us about our users is among the assets transferred.
In any other way we may describe when you provide the information
For any other purpose with your consent
How do we protect your information?
Our website is updated on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.
We implement a variety of security measures when a user places an order enters, submits, or accesses their information to maintain the safety of your personal information.
Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your Personal Information, we cannot ensure or warrant the security of any information you transmit to us or receive from us. This fact is especially true for information you transmit to us via e-mail. We have no way of protecting that information until it reaches us. Any transmission of Personal Information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website. Once we receive your transmission, we make our best effort to ensure its security on our servers.
We will review our security arrangements from time to time as we deem appropriate.
How is information disclosed?
To our subsidiaries and affiliates
To contractors, service providers, and other third parties we use to support our business
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information held by the Company about our users is among the assets transferred
To fulfill the purpose for which you provide it
To comply with any court order, law, or legal process, including to respond to any government or regulatory request
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our users or customers, or others
For any other purpose disclosed by us when you provide the information
With your consent
Also, the Company may provide aggregate statistics about visitors to our sites, such as volume, traffic to the site, and related site information to reputable third-party vendors, but these statistics will include no Personal Information. The Company may also disclose information in special cases when we have a good faith belief that such action is necessary to: conform to legal requirements or comply with legal process, protect and defend our rights or property or act to protect the interests of our users or others.
What are your choices regarding collection, use, and distribution of your information?
We do not control these third parties’ tracking technologies or how they may be used. If you have any questions about any third party’s policies or procedures, you should contact the responsible provider directly.
How does our site handle Do Not Track signals?
Some web browsers may transmit “do not track” signals. Web browsers may incorporate or activate these features differently, making it unclear if users have consciously activated them. As a result, at this time we do not take steps to respond to such signals.
Does our site allow third-party behavioral tracking?
It’s also important to note that we do not allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
This website is not intended for children under 13 years of age. No one under age 13 may provide any Personal Information to or through this website. We do not knowingly collect Personal Information from children under 13. If you are under 13, do not use or provide any information on this website or provide any information about yourself to us, including your name, address, telephone number, email address, any screen name or user name you may use, or any other Personal Information. If we learn we have collected or received Personal Information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us at 314-713-2059